Worcester

Bravehearts

508-438-3773

Job Opportunities

When people want to have a fun night out with their family, they come here. When people want to catch up with friends they haven't seen in over a year, they come here. When people need to escape the monotony of their jobs, they come here. We're the Worcester Bravehearts and we sell smiles.

There are no egos here. We're all working together toward one common goal: being the spot where Worcester Spends Summer. How do we do it? Through fireworks shows, mascot antics, prize giveaways, celebrity appearances, great food & drinks, and a baseball team that defines the word "hustle." It's hard work. We cook & clean, set up & breakdown, entertain & instruct though every inning and outing in all types of weather. But we have a great time. We're looking for people who share the same enthusiasm, work ethic, and ability to make people smile that we do. Watch the video above and download the job descriptions below for more info.

 

 

Updated 11/3/23: 

Full Time: Worcester Bravehearts Ticketing Manager

 

The Worcester Bravehearts are looking for a motivated, organized and results-oriented individual with a passion for sales and entertainment. The Ticketing Manager is a full-time, salaried position with oppurtunity for commision. 

Roles & Responsibilities:

  • Report to General Manager and lead organization's sales team

  • Hire, Train and manage team of 3-5 sales representatives

  • Implement weekly accounting and reporting systems to track & measure sales

  • Conduct regular coaching meetings for each sales rep

  • Develop and execute creative & innovative sales promotions 

  • Perform outbound sales efforts and close deals for new group & ticket plan buyers

  • Serve as primary point of contact for all season ticketholders

  • Manage & supervise stadium box office & will call booth every game day

  • Represent organization in and around Worcester market through networking and community events

Requirements:

  • 1-3 years of sales experience 

  • Expertise with numbers & spreadsheets to measure sales goals & pacing

  • Ability to work efficiently and multitask to meet deadlines in hectic environment

  • Valid driver's license and reliable means of transportation

  • Professional personal appearance; attention to detail; cheerful, can-do attitude at all times

Compensation:

  • Competitive base salary plus commision structure based on team sales goals

  • Benefits include paid time off; health insurance, voluntary vision and dental plans; available; 401 (k) retirement savings plan avaiable

 

*****Send cover letter & resume to: Donny Porcaro, [email protected]*****

 

 

Full Time: Worcester Bravehearts Group Sales Coordinator

 

The Worcester Bravehearts are looking for a motivated, organized and results-oriented individual with a passion for sales and entertainment. The Ticketing Manager is a full-time, salaried position with oppurtunity for commision. 

Roles & Responsibilities:

  • Working aproximately 8:30am- 5 pm, Monday through Friday

  • Making a maxiumum of 80 touches per day via call, email, zoom, etc. focusing on school groups, youth sports groups, youth churches, etc

  • Attend community events serving as handler for team mascot

  • Work as part of a sales team under leadership of General Manager and Ticketing Manager

  • Develop and execute creative & innovative sales promotions 

  • Perform outbound sales efforts and close deals for new group & ticket plan buyers

 

  • Requirements:

  • Clear and Proffesional communication skills

  • Interest for developing stellar customer service

  • Ability to work efficiently and multitask to meet deadlines in hectic environment

  • Passion for creating lifelong memories

  • Valid driver's license and reliable means of transportation

  • Prior sales experience preferred

  • Professional personal appearance; attention to detail; cheerful, can-do attitude at all times

 

Compensation:

  • Hourly wage plus commission structure based on sales goals and benchmarks

  • Benefits include paid time off; health insurance, voluntary vision and dental plans; available; 401 (k) retirement savings plan avaiable

 

*****Send cover letter & resume to: Donny Porcaro, [email protected]*****